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Medical bill processing jobs, comprising bill collections, transcription and coding, in the healthcare industry are often outsourced to companies whose primary activity is carrying out those services for a lower price. The rationale here is that low cost outsourcing will enable healthcare facilities to provide cheaper services, meaning that medical treatment becomes more accessible to patients, and the healthcare organizations become profitable.



Core Phone is a network-based service that vets all outbound telephone calls for compliance with federal, state, wireless and industry-specific Do-Not-Call legislation and regulatory standards and internal business policies. This type of safeguard not only makes call centers more legal but much less pesky. Call Centers without a system such as this one run the risk of making repeated calls to uninterested or even belligerent ex-potential customers. Though telephone sales has a proven track record of success, it also has a less than stellar reputation because of the number of huge call centers operating without this type of double checking system.



It looks like Muscle Shoals, Alabama is about to see growth in the job market, as an expansion of the Walgreens customer care center in the city will see the company hiring 350 new employees over the next two years. The company is also planning to make an investment of $3.8 million into expanding the facility.



The heart of any contact center rests on two main pillars: call monitoring and recording. Many organizations are nonetheless still managing their call center operations across varied call recording platforms and various quality monitoring processes. It's a laborious process indeed neither economical nor consistent. The way out?



Rite Response, a provider of flexible scalable alternatives to in-house answering and call center services, put in place a state-of-the-art business continuity service that can help companies smoothly carry out business transactions from incoming calls in case of an emergency such as a hurricane or a tropical storm.



When it comes to selecting a suitable drapery for home or office windows, the online window covering store blinds.com has made it easier for millions of Americans with its amazing collection of custom blinds, shades, shutters and draperies. The company is going to participate in the upcoming APOE Topical Forum on Contact Center Series in Wahu, China.



Richardson, a global sales training and strategy execution company, has unveiled the company's much awaited solution, Richardson QuickCheck, a new approach to reinforce learning.



Based in Atlanta, GA, Noble Systems is reportedly the first vendor to offer an open, scalable, fully-distributed platform for unified contact center technology solutions. In keeping with its mantra that efficiency and real-time management go hand in hand, it released a new, powerful tool, according to Noble Web Reports.












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