|[January 08, 2013]
CXMSUMMIT to Highlight Best Customer Experience Management Practices in Social Media
DALLAS --(Business Wire)--
Stratus Contact Solutions, Social Strategy1 and RollCall will partner
with Social Media Examiner to put on the CXMSUMMIT on January 31, 2013
from 2- 6 p.m. CST at the Westin Galleria Dallas. The expert panel will
share best social media practices across several areas of customer
experience management. Topics include social media applications in
customer service, lead generation and brand loyalty for brands seeking
successful strategies to find more customers and produce measureable ROI.
Speakers Michael Lewis, Chairman and CEO of ILD Corp., Author, and
Chairman of Social Strategy1, Dennis Stoutenburgh, Co-Founder and Senior
Executive, Steve Ennen, President at Centris (News - Alert) Marketing Science will lead
three 45-minute panel discussions that reveal superior customer
experience management practices that align with essential
"Businesses have begun to use social media for marketing, but few are
able to use social to effectively increase revenue," said Stoutenburgh.
"We will share our proven strategies through case studies and panel
discussions that will help businesses understand the use of social media
data to build sales leads and provide customer service."
The CXMSUMMIT is complimentary for all who register at www.cxmsummi.com
prior to the event. For those who are interested in participating in
these discussions but cannot make the event, follow @stratuscxm and use
#cxmsummit to have your questions answered via Twitter (News - Alert). Future events
regarding a variety of social media-related topics will be scheduled and
posted at www.stratuscotactsolutions.com.
About Stratus Contact Solutions
Contact Solutions is a tenured multichannel contact center providing
24/7 customer excellence through the form of inbound and outbound
contact center services. Stratus' contact solutions are designed to
improve its client's cost structure and provide professional,
high-touch, US-based outsourced services. For more information visit
stratuscontactsolutions.com or follow @stratuscxm.
About Social Strategy1
Strategy1 is a managed services and business intelligence firm
specializing in social media and online
intelligence. Supported by teams of analysts that provide clients
actionable insights for managing online presence and strategy, SS1
serves multiple industries and business functions. For more information,
or follow "@sstrategy1"
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