|[January 23, 2013]
West IP Communications Achieves Cisco Master UC Specialization in the U.S.
LOUISVILLE, Ky. --(Business Wire)--
IP Communications, a subsidiary of West
Corporation and a leading provider of cloud-based communication
applications and services, today announced achievement of the Cisco (News - Alert)®
Communications (UC) Specialization in the U.S. This specialization
recognizes West IP Communications (News - Alert) as having fulfilled the training
requirements and program prerequisites to sell, deploy and support
highly sophisticated applications-based Cisco Unified Communications (News - Alert)
"This latest Cisco certification reinforces our ability to deliver the
most advanced UC applications available today," said Bob Wise (News - Alert), Executive
Vice President of West IP Communications. "UC is about integrating
business communications tools to deliver improved productivity,
business/IT alignment and strategic focus. We believe our recent
placement in the Leadership Quadrant of Gartner's (News - Alert) UCaaS (Unified
Communications as a Service) Magic
Quadrant, coupled with this latest honor, makes West IP
Communications an excellent partner for successful UC implementations."
West IP Communications has designed its services from the ground up to
work with complex networking technologies. West IP Communications'
strategy is founded on applying best-in-breed technologies for its
clients, offering operations and service excellence, and delivering
world-class client support around the globe.
"To help turn the promise of unified communications into a strategic
advantage, custmers are demanding an enhanced set of skills and
capabilities from channel partners," said Richard McLeod, Director of
Unified Communications for Worldwide Channels at Cisco. "West IP
Communications' investment in the Master Unified Communications
Specialization ranks them among the industry's elite."
To achieve the Master Unified Communications Specialization, resale
channel partners must first attain the Advanced Unified Communications
Specialization. Partners must then meet stringent requirements that
demonstrate their master-level sales, technical, and services
capabilities. Furthermore, master specialized partners must possess a
number of Cisco and industry-standard technical certification
requirements; provide customer references that document Cisco-prescribed
design and deployment capabilities; and show evidence that they have the
infrastructure to support a full menu of Lifecycle Services offerings
More information regarding the Master Unified Communications
Specialization can be found at: http://www.cisco.com/web/partners/program/specializations/ucom/master/index.html
The Cisco Resale Channel Program provides partners with the training
required to build sales, technical and Cisco Lifecycle Services skills,
and then validates their skills through a third-party audit. Cisco
resale partner certifications- Select, Premier, Silver and Gold
-represent an increasing breadth of skills across key technologies and a
partner's ability to deliver integrated networking solutions. Cisco
resale partner specializations - SMB, Express, Advanced and Master -
reflect an increasing depth of sales, technical and service expertise in
particular technologies. Cisco master specializations provide West IP
Communications access to comprehensive sales, technical, and lifecycle
services training and support available from Cisco.
West IP Communications holds Cisco Gold Partner, Cisco Cloud Provider
and Cisco Managed Services Channel Program (MSCP) Master certifications.
Cisco's HCS is licensed to about 20 partners around the globe, including
West IP Communications.
About West IP Communications
West IP Communications is a leading provider of cloud-based
communication applications and services - including MPLS-based
application network management, hosted voice, unified threat management,
advanced contact center solutions, unified messaging, collaboration
tools and professional services - all delivered as a unified suite of
cloud-based applications. West IP Communications' scalable, on-demand
applications and services can be integrated with a client�s existing
network and telecommunications infrastructure, operational processes,
and employee activities, enabling a client to migrate to unified IP
communications as its business requirements dictate. For more
information, visit www.westipc.com
or call 1-800-773-3037.
About West Corporation
West Corporation is a leading provider of technology-driven
communications services. West offers its clients a broad range of
communications and network infrastructure solutions that help them
manage or support critical communications. West's customer contact
solutions and conferencing services are designed to improve its clients'
cost structure and provide reliable, high-quality services. West also
provides mission-critical services, such as public safety and emergency
Founded in 1986 and headquartered in Omaha, Nebraska, West serves
Fortune 1000 companies and other clients in a variety of industries,
including telecommunications, retail, financial services, public safety,
technology and healthcare. West has sales and operations in the United
States, Canada, Europe, the Middle East, Asia Pacific and Latin America.
For more information on West Corporation, please call 1-800-841-9000 or
About the Magic Quadrant
Gartner, Inc., Magic Quadrant for Unified Communications as a Service,
North America, Daniel O'Connell, Bern Elliot, November 19, 2012. Gartner
does not endorse any vendor, product or service depicted in its research
publications, and does not advise technology users to select only those
vendors with the highest ratings. Gartner research publications consist
of the opinions of Gartner's research organization and should not be
construed as statements of fact. Gartner disclaims all warranties,
expressed or implied, with respect to this research, including any
warranties of merchantability or fitness for a particular purpose.
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