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New Discussion on the Development of SaaS: Cherwell Software

By Jai C.S.
TMCnet Contributor

Cherwell Software, Inc., a developer of Cherwell Service Management, revealed its plan to discuss new developments in SaaS, where the company’s CEO, Vance Brown will be presenting on the subject together with Eveline Oehrlich, the Forrester (News - Alert) analyst in the IT service management market.

With Cherwell, both models are cost effective; it's really a matter of customer preference. This hybrid approach offers even more flexibility and choices in financing, hosting, and user interface.

"As the SaaS (News - Alert) 3.0 innovator and the first to offer this hybrid approach in the ITSM software industry, Cherwell has seen numerous customers take advantage of the choices we offer," Vance Brown, CEO at Cherwell Software (News - Alert), commented in a press release. "Enterprise-savvy customers today are demanding more choices in the financial model, the deployment model and the user interface model. If any model is really going to offer true service, it should offer more choices to the customer," Brown added. "Early on we recognized that the future of software will demand more choice. We work with companies to determine which model and options best suit their current needs and budget requirements. If they change their mind later, or if their business requirements change, our hybrid approach offers the ability to switch from one model to the other," Brown continued.

Earlier in the month of August, the company had revealed its popular whitepaper, "From SaaS to SaaC: True Software as a Service is about Choice," which compares the "one size fits all" SaaS approach versus SaaS that offers choices in its core components.

"The 3^rd generation of SaaS solutions will continue to emerge, forced by enterprise companies to offer choice," concluded Brown.