Outbound Call Center

TMCnet - The World's Largest Communications and Technology Community
New Coverage :  Asterisk  |  Call Recording  |  SIP Trunking  |  Fax Software  |  Load Balancer  |  PBX  |  CTIA  |  INTEROP  |  Small Cells
 
| More

Outbound Call Center

TMCnet Online Community

Hosted Call Center Featured Article

ConnectWise Recognized as One of the Best Channel Vendors

January 03, 2011

ConnectWise, a business management solution designed exclusively for IT service providers, VARs and MSPs, was selected as one of the best channel vendors by Business Solutions readers.


Business Solutions magazine, from mid-September through early October, conducted a Web-based survey of its VAR subscribers. During this survey, the subscribers were asked to rate their vendor partners in the following seven categories: service and support, channel commitment, channel program, product features, product reliability, product innovation and VAR margins.

In the survey, a total of 11,504 votes were cast which was one of the largest surveys of its kind. Out of these, only the top 5 percent of vendors in each surveyed technology category were selected as Best Channel Vendors. In the Managed Services category for being Channel Friendly and for Product Features, ConnectWise (News - Alert) scored the highest votes.

"Being recognized by votes from solution providers is by far the best recognition we could possibly hope for. No one understands the strength of our tools, knowledge, services and support more than those who use it to run their businesses," said Arnie Bellini, CEO of ConnectWise, in a press release. "We look forward to providing even more inspiration, innovation and improved business value to our partners throughout the upcoming year and beyond."

ConnectWise, designed exclusively for the IT Channel, caters to the requirements of IT service providers, MSPs, technology consultants, integrators and developers. To achieve greater accountability, operational efficiency and profitability, today more than 45,000 IT professionals rely on ConnectWise. Also, to streamline IT companies, ConnectWise fully integrates CRM, sales, help desk tickets, projects, managed services, SLAs, dispatching, time and expenses

In related news, ConnectWise announced a holiday promotion for new customers that purchase its on-premise software and opt for monthly financing.


Deepika Mala is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.

Edited by Jaclyn Allard
community comments powered by Disqus
 
Follow the Outbound Call Center Community on Twitter




Subscribe to our Outbound Call Center eNewsletter Close Window