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Call Center Services: Magic Software's iBOLT Chosen by Shikun & Binui of Israel

By Shamila Janakiraman
TMCnet Contributor

Magic Software Enterprises Ltd. announced that it will deploy an integration system based on its iBOLT platform for the Israel-based Shikun & Binui, a leading infrastructure and real estate company and part of the Arison Group.

A provider of cloud and on-premise enabled application platform and business integration solutions Magic Software further added that during the first phase, Arison group’s operational systems will be connected to the Microsoft (News - Alert) Dynamics CRM system.

Magic Software provides cloud and on-premise application platform solutions and business and process integration solutions and operates a global network of ISVs, system integrators, value-added distributors and resellers, as well as consulting and OEM partners. The company’s code-free solutions are used by partners and customers to leverage existing IT resources, enhance business agility and focus on core business priorities. 

In a press release Eran Gutman, CIO of Shikun & Binui, said, “Using iBOLT as a central integration platform allows us to connect legacy systems that manage large amounts of data with open system environments. In this project we have put great emphasis on streamlining processes and systems and increasing data availability to improve the service that we provide our customers.”

It is expected that the connection and synchronization of Shikun & Binui’s systems will eliminate the need to manually update the same data in different systems besides enabling the CRM system to carry out real-time retrieval and update of data from the operational systems.

Yoram Aharon, CEO of Magic Software Enterprises Israel, pointed out that the success of the Shikun & Binui project proves once again the significant advantage iBOLT gives projects that are characterized by demanding schedules. It also highlights its ability to reduce the risks in these types of projects, Aharon added.

Integration of iBOLT helps companies generate more value from their IT investments by automating manual and repetitive workflows and freeing sales teams to focus on selling. An integrated view of company data, management and employees will enable management personnel to make better and more informed business decisions, get more value from each business interaction and also reduce time to market for their products and services, explained company sources.

Shikun & Binui, a member of the Arison Group is an infrastructure and real estate company in Israel. The Group’s companies deal with complex construction and infrastructure projects in Israel and abroad. They have successfully completed building of residential neighborhoods, commercial and industrial buildings, as well as large-scale transportation infrastructure and ecological projects and water purification and desalination projects besides undertaking development of international projects.