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Hosted Contact Center Services Provider TelStar Augments Corporate Website

By Jayashree Adkoli
TMCnet Contributor

TelStar Hosted Services, Inc., a provider of Hosted Contact Center services in the cloud, announced that it has incorporated several updates and new features to its corporate website, in order to create a more interactive experience for existing clients as well as prospective clients.

As a communications-as-a-service technology provider, TelStar has been offering blended call center services, predictive dialer capabilities, and automated voice messaging via the cloud. With a tag line of "Your Call Center in the Cloud," it is housed in a SAS70 Type II compliant, secure data center.  In the year 2009, TouchStar (News - Alert) Hosted division became TelStar Hosted Solutions. 

Some of the new updates and features incorporated in to the website include interactive content, video, whitepapers, case studies, and glossary and FAQs pages. With the help of the new website, visitors can download whitepapers and read case studies directly on the site. In addition, additional information about the services offered has also been updated.

"At TelStar Hosted Services, we are constantly striving to deliver the highest quality client service in hosted call center solutions," said James P. Dunn, CEO, in a statement. "To this end, we are continuously evaluating new ways to further engage our clients and to provide prospective clients easier access to the latest information regarding our hosted contact center solutions. We commit to continually adding content to our site."

The new corporate video, which is viewable on the homepage, has been optimized through a streaming web server in order to provide fast loading times. In addition, interested visitors who want to know more about TelStar can watch product demonstration, or receive a price quote by filling and submitting a contact form at the website, or call 1.877.483.5782 to be connected to a sales representative.

In the recent news, the company expanded its executive management team with the addition of Meghan Harris, senior vice president and chief marketing officer; Justin Kulesza, director of Financial Operations; and Aravind Natarajan, chief information officer.