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Bestoutcome Joins Hands with SugarCRM to Boost Revenue from SugarCRM Activities

By Calvin Azuri
TMCnet Contributor

Bestoutcome, a provider of PM3 (project management software tool) and Programme and Project Management Company, has announced a business partnership with SugarCRM (News - Alert). The new partnership will help Bestoutcome generate revenue of 30% and more from SugarCRM activities.

Customer relationship management (CRM) has been adopted by the various industries as it enables strategic management of customer interaction and for clients and sales prospects. CRM solutions integrate technological advancements to help enterprises better syndicate, organize and automate their business processes. While CRM was essentially developed to provide sales forces with instant access to information, the tool has been widely deployed to enhance support for marketing divisions, customer service, and technical requirements. CRM provides a comprehensive customer-interface tool and incorporates practices which can advance and optimize ways to bring in clients, both old and new. Businesses can benefit from a reduction in costs of marketing and customer service.

In a release, David Walton, founder and chief executive of Bestoutcome, said that “The combination of Bestoutcome’s project management and CRM skills will provide significant value added services to both existing and new clients. We are particularly attracted to SugarCRM’s open source technology, which will enable us to work with our clients to integrate SugarCRM with their critical business applications.”

Gartner (News - Alert) Group estimates that the CRM market generated revenue of $9.1 billion in 2008 and is expected to touch the $13 billion mark by 2013. The industry has benefited largely from the introduction of technological breakthroughs, capable of arming sales forces with essential information quickly.

Julian Thorpe, Territory Manager in the UK, Ireland and Middle East, while commenting on the partnership with Bestoutcome said that “We are looking forward to working with Bestoutcome. The skills they bring in project management and consulting support and advice will be hugely beneficial for SugarCRM’s customers.”

Established in 2000, Bestoutcome is a Programme and Project Management Company. The company first introduced its project management tool, PM3, in 2007. PM3, which is a project management software tool, has been widely implemented across the industry. Its new release, PM3 for Retail, is scheduled for launch later this year. Bestoutcome’s software tool can be hosted or provided as SaaS (News - Alert).

For more information on Bestoutcome, please visit http://www.bestoutcome.com