Hosted Call Center Featured Article

InSo Announces Free Month of Service with 12-month Contract

By Rahul Arora
TMCnet Contributor

Celebrating its 11^th anniversary, InSO, a full service inbound call center, contact center and business process outsourcing services provider, recently announced a free month of service to customers that sign up for a 12 month contract. A known international call center, InSo offers various services like sales, order taking, customer service, customer retention, cross-sell, up-sell, technical support, outbound telemarketing, back office support such as virtual receptionist, data entry, survey, third party verification and many more.

"InSO is an active leader in a very competitive industry, and what has truly made us stand out over the past decade is our strong commitment to the needs of our clients," says Srii Srinivasan, Marketing Manager for InSO. "We take the time to research and finely tune our clients' marketing plans, and we expertly train our agents to fully understand the products and services that they are representing -- ensuring that our clients' needs are met and that we vastly improve their return on investment with each ongoing campaign."

"InSO has a world class infrastructure -- inclusive of exceptional call quality/call handling, call monitoring and a high-tech performance monitoring system -- in place to maximize results for our clients," Srinivasan says. "We offer competitive offshore pricing with exceptional onshore service, as well as caring and attentive US-based project managers that communicate with our valued clientele on an ongoing basis."

Through its services, InSo has helped many companies meet their monthly/annually sales targets and making great profits. One of those companies is Herbal Groups, a nutritional dietary supplement company, and an 8 year client of InSO.

"My company, Herbal Groups, has been working with InSO International Call Center for over 8 years, and I am extremely satisfied with the dedication, skill and quality of the center's work,” says Scott Schalin, owner of Herbal Groups. “The reps are well trained and provide excellent customer service and sales support. They've even turned my CS into a profit center by saving cancelling customers and upselling existing customers with new products. I highly recommend InSO."

Rahul Arora is a TMCnet contributor. He has worked as an editor and freelance writer for several reputed organizations in India. To read more of his articles, please visit his columnist page.

Edited by Rich Steeves