Hosted Call Center Featured Article
Blue Casa Selects Contact Telecom's Billing Data Analyzer Service
Contact Telecom also announced that Blue Casa Telephone will also According to a recent announcement made by leading cloud-based SaaS (News - Alert) solution provider Contact Telecom LLC, bilingual residential and business phone service provider Blue Casa Telephone has selected its Billing Data Analyzer (BDA) service. A highly scalable and modular web-based SaaS solution, BDA allows Communications Service Providers to manage and process carriers’ such as Blue Casa, billing, usage, and invoice data, in addition to other business-critical revenue and cost assurance analysis and reporting services.
implement its BDA Margin Assurance software, a fully automated and cloud-based SaaS solution that enables companies to view how their validated costs are reconciled against revenue – either by account, or by vendor. With these solutions, Blue Casa Telephone plans to streamline its billing process, gain efficiencies, facilitate cost management, and enhance revenue assurance and customer initiatives.
“With tens of thousands residential and business customers and still growing, most of whom are bilingual and a good portion of which participate in the California LifeLine program, Contact Telecom offered Blue Casa a scalable, flexible and comprehensive solution to a particularly complex challenge with respect to our data processing and billing,” said Jeff Compton, CEO of Blue Casa Telephone, in a statement. “Right from deployment, Contact Telecom’s BDA platform has helped us to achieve efficiencies and benefit from actionable intelligence that has saved time and money, and is certain to become a key component in driving profitability going forward.”
“Progressive telecom companies, such as Blue Casa Telephone, which are willing to embrace change and implement automated data processing, gain a distinct competitive advantage in the marketplace,” said James Buttafuoco, Managing Partner for Contact Telecom. “Access to near-real-time reporting and analysis enables informed decision-making, and that agility makes it possible to jump ahead of lesser-informed carriers who lack the means to understand their true business costs, a capability which Contact Telecom’s BDA platform provides.”
Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2011, taking place Sept. 13-15, 2011, in Austin, Texas. ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. To register, click here.
Rahul Arora is a TMCnet contributor. He has worked as an editor and freelance writer for several reputed organizations in India. To read more of his articles, please visit his columnist page.
Edited by Rich Steeves