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3CLogic Announces Extension of Cloud Switch Program

September 30, 2011

3CLogic (News - Alert), the only cloud-based call center provider on Amazon Web Services Platform,


Users can enjoy this

Initially directed at Five9 (News - Alert) customers wanting to migrate to 3CLogic's contact center services, 3CLogic has now broadened the offer to include other platforms as well.

"With customers taking full advantage of our initial

By offering seamless and easy integration into its Cloud Based Contact Center Service, 3CLogic said that it is helping call centers save money by not investing on expensive hosted services and premise based call center systems. Its incentive program is in the form of Software "trade-in" pricing, half-price CRM integration, and free, discounted training.

As a result of pricing trade-ins, qualified users using other hosted services need to pay only half the amount that they normally pay to their service providers when they switch to 3CLogic. Even though this is only a one time facility, it translates into considerable savings in annual fees depending on the capacity of the call center.

In addition, customers will receive a 50 percent discount on agent and supervisor training sessions with free access to e-training modules. New customers to 3CLogic will be entitled to a 50 percent discount on customization services that may be required for integration with their existing customer relationship management software.

Further details about terms and conditions and a

In

video demo are available at the 3CLogic website and related news, 3CLogic announced that it has formed a strategic partnership with TelOnline (News - Alert), a leading provider of hosted turnkey telephone solutions for businesses and organizations.has extended the duration of its incentive based Cloud Switch program from September to December in response to the enthusiastic demand that 3CLogic received from its initial offer. broadened and extended offer and switch from current platforms to 3CLogic's Cloud Based Contact Center Service deployed on Amazon Web Services (News - Alert), according to company officials.Cloud Switch program, we couldn't deny requests to open up the program to other platforms as well," said Ramana Reddy, director of Client Services at 3CLogic, in a press release.
Mini Swamy is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.

Edited by Carrie Schmelkin
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