Hosted Call Center Featured Article
Five9 Launches Outbound Call Center Community on TMCnet
May 15, 2008
(Norwalk, CT – May 15, 2008 ) Technology Marketing Corporation
)) today announced that the Outbound Call Center community, sponsored by Five9, has been launched as the newest addition to the TMCnet global online community program.
The Outbound Call Center community is designed for decision-makers from service providers and enterprises seeking information about Call Center technology including Hosted Call Center and Outbound Call Center solutions. Information on the Outbound Call Center community addresses issues important to decision-makers in the call center market. Visitors to the Outbound Call Center community can find valuable resources such as free consultations, free trials, free quotes, feature articles, case studies, industry news and technology briefs.
TMCnet’s communities are editorial platforms pertaining to specific topics in the IP
communications, call center, customer relationship management, and information technology industries. These communities are repositories for a variety of information in different formats, including original bylined articles, forums, e-newsletters, videos and podcasts, blogs, white papers and case studies.
“Five9 is pleased to join forces with TMC, the leader of communications and technology media,” commented David Van Everen, Director of Product Management at Five9. “Taking advantage of TMCnet’s credibility and expertise in driving traffic will reinforce our branding and distinguish Five9 as a call center technology market leader.”
The Five9 Outbound Virtual Call Center is a complete service consisting of outbound campaign management functionality. Five9's predictive dialer efficiently and effectively helps manage product campaigns, generate sales leads, process account collections, raise funds, administer research surveys, and conduct political and community initiatives. Outbound Call Center campaigns also help increase agent productivity, improve sales results, lower infrastructure costs and increase business agility.
Five9 solutions deliver the benefits of million-dollar systems, but without their hidden costs. Call centers around the world count on our Outbound Call Center software for more profitable and productive outbound campaigns.
“TMCnet welcomes Five9’s Outbound Call Center community into our program,” stated Dave Rodriguez (News
), Vice President of Publications and Conferences, TMC. “Five9 is a well-respected call center technology leader that shares our vision of advancing new technologies. Our global online community program is a robust vehicle that helps partners build their brands, while contributing to the vast array of valuable content that drives traffic to TMCnet, the most-visited communications and technology Web site in the world.”
is the leading Web site for communications and technology professionals. TMCnet achieved over 3 million unique visitors and 36 million page views in March 2008 according to Webtrends.
About TMCnet’s Global Online Communities (GOCs)
GOCs are a robust editorial platform with layer upon layer of content in multiple media formats, focused on a specific area of the market designed in conjunction with the sponsor of each site. Each GOC is a vibrant community the ranks well on leading search engines and gets frequently bookmarked by decision-makers. GOCs are highlighted on TMCnet by appearing in the top tabs on each page of the site.
Technology Marketing Corporation (TMC) is an integrated global media company helping our clients build communities in print, in-person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications,
and IMS Magazine
. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. According to Quantcast (News
)*, TMCnet reaches nearly one million U.S. unique visitors each month. TMCnet serves over three million unique visitors globally each month according to Webtrends. In addition, TMC produces INTERNET TELPHONY Conference & EXPO
, Call Center 2.0 Conference
and Communications Developer Conference
. (*Quantcast is an independent Web site that monitors U.S. Web traffic)
is the leading global provider of on-demand call center software
for telemarketing, customer service, and business continuity. The award-winning Five9 Virtual Call Center
and Predictive Dialer
serves customers of all sizes on five continents. Customers profit from Five9’s reliable, robust functionality that is fast, easy, and affordable to deploy. For more information, visit www.five9.com
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