InsideSales.com, a provider of sales automation platform, stated that its SaaS (News - Alert) customer operations executive, Tom Milligan, is now the company’s vice president of client services. Milligan will reportedly preside over InsideSales.com’ client services, sales engineering and customer implementation.
“I am very excited to be working with Tom Milligan again,” said Ken Krogue, president and cofounder of InsideSales.com (News - Alert). “Tom and I worked together at FranklinCovey and inContact. I have admired his ability to bring process and systems together to deliver an exceptional customer experience. His background in sales and large contact center operations is perfect to help us execute during this phase of hyper-growth.”
Milligan has vast expertise in the field of SaaS communications technology and is known for placing energetic focus for top-tier customer satisfaction. Milligan is expected to support the company’s recent move to scale worldwide and its rapid growth.
Milligan asserted that InsideSales.com is at an inflection point delivering the perfect solution at a time the market is ready. The extreme growth of the high velocity sales industry, where InsideSales.com is a major player in the market, and the company’s success with enterprise-class customers creates a great opportunity to be involved with something great.
Prior to joining InsideSales.com, Milligan worked as the CEO of Marque Dos, before which he was the executive vice president for Vector BPO, an offshore contact center. During his tenure as the vice president of sales at inContact, Milligan was responsible for prospect/customer onboarding, training and support systems and processes.
InsideSales.com claimed that its culture supports its people, fostering collaboration, encouraging them to rethink conventional wisdom and demanding that they deliver exceptional solutions.
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