Hosted Call Center Featured Article
TopTenREVIEWS.com Ranks XACT Telesolutions as the Top Call Center Service Provider
XACT Telesolutions recently announced that TopTenREVIEWS.com has ranked it as the top call center service provider having secured the first place in various categories, which include inbound calls, outbound calls, features, and support options. The company was ranked as the overall leader based on its perfect "10 out of 10" ranking for each area of the business which was reviewed.
In a statement, Kathy Gray, the director of Business Development at XACT Telesolutions, said that, "We are extremely excited to be named the top call center by TopTenREVIEWS. We have been providing convenient, reliable, and affordable call center services for nearly 10 years, and we are proud that such a respected review site has recognized our track record for quality service with such a glowing assessment."
XACT Telesolutions offers businesses, educational institutions as well as other organizations hosted call center solutions and answering services. Because of its number one ratings within all four categories of the review, TopTenREVIEWS.com ranked XACT Telesolutions as number one on its "2013 Best Call Center Service Reviews and Comparisons" list.
The review states, "XACT Telesolutions is a great choice if you are a tiny startup and need to outsource receptionist duties for scheduling appointments, processing orders, and checking back to see if customers are happy. If you are a mid-sized company looking to expand through cold calls and lead generation, this could be an excellent option. If you are an online retail firm eager to find reliable holiday help, XACT Telesolutions can tailor a program that precisely suits your company and helps reach your business goals. It easily wins our TopTenREVIEWS Gold Award."
Since 2003, TopTenREVIEWS.com has established itself as a review site that provides consumers with the information they require to ensure smart purchases. The site ranks products and services covering a wide range of categories and offers consumers detailed side-by-side comparison charts which make it easy for them to select the most optimized product or service to address their needs.
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Edited by Brooke Neuman