Hosted Call Center Featured Article
Ramsell Technologies' Tele-Adherence Helps Patients Manage Treatment
September 17, 2009
Ramsell Technologies, a provider of healthcare software solutions, has announced its new Tele-Adherence product that helps patients manage their treatment plans.
Tele-Adherence utilizes proprietary mobile technology and the Software as a Service (SaaS (News - Alert)) delivery model to help healthcare providers, health plan insurers and public payers decrease the follow-up care that results from non-compliance.
A study by the National Pharmaceutical Council and American Hospital Association revealed that only 25 percent of patients with chronic diseases take medication as directed. This results in disease progression, an increased number of subsequent doctor visits and hospitalizations or even death.
With Tele-Adherence in place, patients enrolled in the system are contacted using various methods, including voicemail, SMS text messaging or direct voice contact. The product also provides regular tracking reports to help healthcare providers monitor patients’ progress, officials said.
“The best way to help patients effectively manage their diseases is by providing continuity of care,” said Moses Cesario, president of Ramsell Technologies. “Our Tele-Adherence product offers multiple points of contact to remind patients to take their medication, answer treatment questions and track results.”
Ramsell Technologies also administers, hosts and manages IT services for public health administrators in California, Washington, Texas and Colorado, meeting rigorous standards to ensure compliance with patient privacy and security laws.
Back in April, the company announced it would offer consulting services specializing in enterprise application integration to help healthcare providers incorporate new software capabilities into their existing platforms.
A study by the National Pharmaceutical Council and American Hospital Association revealed that only 25 percent of patients with chronic diseases take medication as directed. This results in disease progression, an increased number of subsequent doctor visits and hospitalizations or even death.
With Tele-Adherence in place, patients enrolled in the system are contacted using various methods, including voicemail, SMS text messaging or direct voice contact. The product also provides regular tracking reports to help healthcare providers monitor patients’ progress, officials said.
“The best way to help patients effectively manage their diseases is by providing continuity of care,” said Moses Cesario, president of Ramsell Technologies. “Our Tele-Adherence product offers multiple points of contact to remind patients to take their medication, answer treatment questions and track results.”
Ramsell Technologies also administers, hosts and manages IT services for public health administrators in California, Washington, Texas and Colorado, meeting rigorous standards to ensure compliance with patient privacy and security laws.
Back in April, the company announced it would offer consulting services specializing in enterprise application integration to help healthcare providers incorporate new software capabilities into their existing platforms.
Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani's articles, please visit her columnist page.
Edited by Stefania Viscusi
More on Outbound Call Centers »

TMCnet LOGIN
Webinars





