Given the significant increase of online billing use, Verizon Business (News - Alert) is trying to make online bill payment and analysis even easier with updates to its Verizon Enterprise Center.

 

New capabilities including global billing reports, simplified online payment options, and a billing inquiry form.

 

The global billing report, available in 62 currencies, compiles worldwide billing data into a consolidated summary that enables multinational companies to monitor and analyze their global Verizon technology costs. These reports provide a snapshot of customer expenses for voice, data, Internet and wireless services. Simplified online payment options, meanwhile, let customer look at the status of payments, see adjustments and review unpaid balances. As for the billing inquiry form, that just allows customer inquiries to be routed more quickly for resolution.

 

“IT managers are hungry for new tools to help them manage their business processes and spending -- and Verizon is delivering,” says Mark Chodoronek, Verizon executive director for e-commerce and digital customer enablement.  “Use of the Verizon Enterprise Center’s online billing services has jumped 50 percent over the past year, which shows there is a need and demand for our enhanced online billing capabilities.”

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