Hosted Call Center Featured Article
Open Mobile Deploys Interop Technologies OTA Provisioning Solution
June 10, 2010
Interop Technologies, a provider of core solutions for messaging, device management, and connectivity gateways, unveiled its plan to provide Open Mobile with its hosted CDMA Over-the-Air (OTA) solution. Both the companies will work together to ensure that the OTA solution integrates easily into Open Mobile's (News - Alert) existing infrastructure.
This, the company believes, will enable Open Mobile to automate point-of-sale activations with high accuracy, improve customer satisfaction, and virtually eliminate activation errors and related costs. Open Mobile plans to launch the OTA solution during third quarter, 2010.
Established June 12, 2007, Open Mobile offers Puerto Rican consumers a wide range of high-quality wireless communication services and products, creating and establishing a new era for telecommunications in Puerto Rico. Open Mobile will utilize the Interop (News - Alert) Technologies OTA solution to activate devices available on its current network, as well as more complex devices that will become available on the company's 3G network.
Moreover, as the hosted solution can be launched rapidly, Open Mobile believes that it can more quickly realize a return-on-investment.
"The Interop Technologies OTA solution will help streamline Open Mobile's activation process and increase success rates, as well as accommodate future growth," Tony Mijares, senior vice president, International Sales at Interop Technologies said.
Open Mobile official said that the company chose Interop Technologies solution because of its experience and knowledge in hosting OTA solutions for other operators.
"The Interop Technologies OTA solution will help us meet customer demands as we continue to introduce advanced devices by providing seamless activation and provisioning of all devices available on our network," Frank Bell, president and chief operating officer at Open Mobile said.
Interop Technologies also unveiled its plan to exhibit its latest technology solutions at the GSMA (News - Alert) Americas Mobile Conference set for June 21-24, 2010 in Miami, Florida.
Jai C.S. is a contributing editor for TMCnet. To read more of Jai's articles, please visit his columnist page.
Edited by Alice Straight
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