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Unilever Extends Outsourcing Contract to BT for Developing World's Most Modern Corporate Network
July 15, 2010
Through a recent press release, BT (News - Alert) announced that it has been awarded a $220 million worth of extension to its outsourcing contract with Unilever.
Under the agreement, BT is expected to play crucial role for accelerating technology innovation in services such as unified communications, messaging, supply chain, wireless technology and agile working in over 100 countries over the next four years.
Unilever is a company known for quick innovations. The extension of the contract with BT is going to support Unilever's quickening pace of innovation, helping it deliver innovation into the future. The companies are also to make joint investment to encourage further innovations.
In short, under the agreement, both the partners will emphasize on leveraging BT's global innovation and development capabilities with practitioners sharing their knowledge of people, processes and developing technologies. The contract will also continue to help Unilever deliver its new supply chain applications.
It is to be noted that the original contract was announced in November 2002 and worth around $1.3 billion. This was the first comprehensive global telecommunications outsource contract ever undertaken by BT. It also happens to be one of BT's largest global deals so far. When the original contract was signed it was one of the largest telecommunications outsourcing contract in UK corporate history.
With the renewal of the old contract, Unilever and BT seeks to continue with the process of transforming Unilever's infrastructure into one of the most modern corporate networks in the world.
"We are delighted that Unilever has chosen to extend its contract with BT. They are one of our largest customers in an important market for us. Our primary goal is to be a world class partner to them and help and support them achieve their ambitious transformation and growth plans in the coming years. Our aim is to deliver outstanding customer service and provide innovative propositions that will help Unilever's business improve efficiency, drive out costs and deliver market leading brands to their customers and consumers," Jeff Kelly, CEO of BT Global Services (News - Alert), said.
Madhubanti Rudra is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.
Edited by Marisa Torrieri
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