Outbound Call Center Featured Article

CallCopy Honored as Fastest-growing Privately-held Company in Central Ohio Again

By Rahul Arora
TMCnet Contributor

CallCopy seems to be on a roll these days. The leading provider of call recording and contact center solutions has been honored as the second fastest-growing privately-held company in Central Ohio by Columbus Business First for the second consecutive year. Business First's Fast 50 Award, an annual program which recognizes companies for their growth and financial performance throughout the previous three years, were announced Oct. 20, 2010.

The award has proved to be another achievement for Call Copy which was also recently ranked number 508 on the Inc. 5000 list -- Inc. magazine's exclusive ranking of the nation's fastest-growing private companies. This was the highest ranking of any contact center software provider. The company was also named a 2010 Service Rising Star by CRM magazine in March 2010, which further underscores its service and support offerings as key differentiators in the market.

Over the years, CallCopy (News - Alert) has helped many organizations of different scale to improve their overall customer satisfaction and operational efficiencies by implementing its call recording, speech analytics and other contact center solutions. With its innovative products and dedication to complete customer satisfaction, CallCopy has edged past its competitors and has registered dramatic and consistent organizational growth and success.

Mark Studer, chief financial officer at CallCopy was immensely proud to be honored with the second fastest-growing privately-held company in Central Ohio.

“We are honored to receive this recognition for the second straight year," said Studer in a statement. “Our ability to maintain consistent growth and a strong financial position at a time when others in our industry have faltered can be attributed to our dedicated team of employees, our ongoing commitment to exceeding customer expectations, and our drive to continually bring new and innovative solutions to the market."

The secret of CallCopy’s immense success over the past few years has been its commitment to providing exceptional customer service by investing in its support team and customer training programs.

Rahul Arora is a TMCnet contributor. He has worked as an editor and freelance writer for several reputed organizations in India. To read more of his articles, please visit his columnist page.

Edited by Juliana Kenny