Outbound Call Center Featured Article

PhoneTree Launches Its Latest Product, VoiceWave Online

By Carolyn J Dawson
TMCnet Contributor

PhoneTree, a pioneer in group communication software solutions, announced the launch of the latest addition to the PhoneTree portfolio of innovative products, the VoiceWave Online. The VoiceWave Online is a Web-based, feature-rich email and text solution, with multi-user access and designed primarily for the non-healthcare industries. It can be used as a supplement or add-on to the PhoneTree’s award winning VoiceWave desktop solution.

The VoiceWave desktop solution includes voice, text and email solutions, for the healthcare, political campaign organizations, civic organizations, libraries, schools, businesses of all sizes, government agencies and faith based industries or religious groups.

PhoneTree is a MGMA Gold Partner, a Better Business Bureau A+ accredited business, and a member of the Chamber of Commerce, the Winston-Salem Downtown Development Partnership and the National Association of Church Business Administrators, among others. The PhoneTree telephone messaging system was developed to deliver information by phone with just a button and getting in touch with the entire community immediately. PhoneTree has developed innovative, efficient and easy to use products with a professional and responsive customer service.

The PhoneTree VoiceWave Online is a complete internet-based client communication messaging solution, which provides round the clock accessibility in order to ensure that the user can send communications to their contacts anytime and from any location. It doesn’t require any signup fee or contract obligations. It includes calling plan options, which are affordable and the consumers will only have to pay for what then use. It can be used as a stand-alone or can be combined with the PhoneTree desktop solution including, the PhoneTree VoiceWave, VoiceWave Plus and VoiceWave Premium desktop solutions.

In a press release, the founder and CEO of PhoneTree, AJ DiBianca, said, "PhoneTree systems provide an efficient and effective way to communicate with groups of any size. We've had outstanding success over the years with our industry-leading desktop solutions and are extending our HealthWave hosted technology to serve other markets. Our customers told us they needed a complementary product to their desktop systems that was accessible anytime and anywhere with no contracts or restrictions. With the launch of VoiceWave Online and our recent move to downtown Winston-Salem, we're all very excited about the changes at PhoneTree and we look forward to bringing our customers more new product options in 2011."