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lValicom Deploys Web-based Software Clearview Service For IT Consultants

By Carolyn J Dawson
TMCnet Contributor

With the growing demand for cloud computing and software-as-a-service tools, Valicom has started licensing its telecom expense management software, Clearview in early 2010. Valicom is offering its intellectual capital to other independent telecom and IT consultants, thus deploying an advanced feature-rich, cost-effective platform like Clearview as a replacement to the traditional inadequate tools including manual paper processes or outdated spreadsheets. By leveraging Valicom’s innovative solution, many consultants found an increase in profitability factor with added convenience.

As per a survey conducted by the Society of Telecom Consultants (STC) membership, advanced tools that simplify the complex task of auditing and processing telecom invoices was highly desired among consultants. The survey chalked out three top priorities required in a web-based software tool as reported by consultants. Consultants were looking out ways to automate the telecom invoice auditing tasks with the view to save time and money. In response, a variety of visibility tools are being offered by Clearview that accelerates error identification, giving rise to saving opportunities. Clearview comes included with large library of stock reports as well as the ability to create custom reports to be presented before the end-user clients.

Secondly, consultants wanted to utilize Clearview to expand their current service offerings, providing value-add for existing and new customers such as telecom invoice data loading and payment services. Lastly, IT and telecom consultants are moving towards Clearview because of the high value service offered to customers. Using Clearview’s advanced dashboards and reporting options, consultants can offer clients better business data, enabling them to make informed decisions. The solution helps pinpoint budget flow helping in instant identification of needs and changes, following which the consultant can assist in the implementation and tracking of those changes.

Additionally, Valicom is also offering Telecom Practice Packages to support telecom and IT consultants with the need to include telecom invoice auditing to their stable of services. Essentially a “TEM Business in a Box” solution, the practice package is offered in three levels and includes all the documents and detail needed to deliver telecom auditing services such as sample contracts, scopes of work, marketplace pricing data, proposal templates, start-up checklists, and marketing strategies. By demonstrating Clearview’s capability for their partners, Valicom also assists in providing one-on-one business consulting.