Outbound Call Center Featured Article

Video Contest Open to Call Center Professionals

By Jai C.S.
TMCnet Contributor

The International Customer Management Institute (ICMI), a global provider of comprehensive resources for customer management professionals, revealed that the 2011 ACCE Conference & Expo will feature a video contest open to all call center professionals.

ACCE Conference & Expo is the global gathering for contact center community. As indicated in a press release, for the video contest, contestants may enter a short, creative video for a chance to win all-expense travel packages to the event taking place June 13 16, 2011 at the Sheraton New Orleans Hotel in New Orleans. 

"This year, we're calling for video contest entries that support the theme of ACCE 2011 which is "Voice of the Customer," said Joy Sobhani, professional development director for ICMI in a press release.

"The contest was a big hit in 2009 and 2010, and we received many great entries. We're looking forward to seeing what creative offerings are submitted, and interested to see how the theme is incorporated," Sobhani added.

Key rules indicated by ICMI for the contest is that entries may be any style; comedy, documentary, animation, etc., but must support the theme "Voice of the Customer." All videos will be judged by five ICMI Advisory Board Members who will view and vote on all submissions giving equal weight to thematic content, creativity and originality. Also, films should be no shorter than 27 seconds and no greater than 3 minutes in length and should not exceed 1GB in file size. Files should be submitted in formats which includes; MOV, AVI, MP4, WMV, MPEG, 3GP, FLV.

Company also clarified in the press release that the First Place prize would include an All-Access Conference Package for ACCE 2011, 4 nights in the conference hotel and round-trip coach class air transportation from anywhere in the 50 United States, District of Columbia, or Canada. Conference packages will also be awarded for second and third place.

ICMI expects all entries to reach them by April 29, 2011.

ICMI is a part of UBM Live which provides leading integrated media solutions and professional services across 20 different markets.