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CollectPlus Debt Collection Software Implemented by Patient Finance and Loan

By Carolyn J Dawson
TMCnet Contributor

CollectPlus, a state of the art debt collection software, has been developed by International Computer Consulting Organization (ICCO) based on the latest Microsoft (News - Alert) technology and is suitable for any sized debt collection company operating in any industry. CollectPlus helps to manage and leverage the PFL’s medical debt collection operation and PFL had noticed a significant change upon implementation of the software through increase in productivity, which means better return on debt recovery.

In a release, Carlos Gonzalez, president of ICCO said that, “I am delighted that PFL chose CollectPlus, and were able to see the immense value it has already brought to their bottom line, shortly after going live. We are committed to making sure CollectPlus delivers on performance for our customers, and are excited to make PFL a part of the CollectPlus family for years to come.”

PFL offers collections services, medical billing, and patient lending programs. PFL chose CollectPlus as it is possibly the only solution that is flexible, scalable and has the ability to address all three of PFL’s service specialties. CollectPlus enables PFL to launch its collections platform, manage complex billing processes for several medical providers, as well as administer competitive patient lending programs. CollectPlus enables its clients to leverage the latest technology in order to manage their debt portfolio in one single flexible software system as well as manage clients and debtors in a customizable fashion with relevant tools.

Cassie Roskelly, collections officer at PFL said that, “The accounting module is the most thorough of any collections software I have reviewed. Working with CollectPlus has increased our ability to effectively manage our payment plans, incoming and outgoing payments, returns and aging. We can now manage all of these areas effortlessly. The software is very user friendly, and we’ve found it to be very adaptive to the processes of our company. We have found a software provider that not only has created a flexible system that was easily adaptable to our needs, but a staff that has gone beyond the call of duty to make sure we were happy with our decision. They’re knowledgeable and friendly and have been more than accommodating to our needs. Anything we’ve asked of them, from importing reports and word documents, to modifying the software to fit our processes, they’ve done with efficiency and kindness.”