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Craftmatic Expands Adjustable Beds Call Center Sales Department

By Carolyn J Dawson
TMCnet Contributor

Craftmatic, a leading innovator of adjustable beds, has recently expanded its sales team and call center in order to meet the growing demand for adjustable beds. Craftmatic’s sales for the first quarter of 2011 were higher than those in 2010.

In a release, a Spokesperson of Craftmatic, said that, “The increased demand for the beds has also caused the need for expansion in other areas of the Craftmatic Brand, namely the service and installation departments. We strongly believe that our new Shop by Phone (News - Alert) and Save Program will help us compete on price in the eyes of many educated consumers, and allow so many more who may need or want one the financial freedom they need to own the Craftmatic Adjustable Bed.”

Increase in interest in Craftmatic’s adjustable electric beds and recliner lift chairs, has led to the need for more employees to handle the increased volume in the sales, service and installation departments. Craftmatic’s latest “Shop by Phone and Save” program has enabled customers to purchase an electric bed as well as receive a great night’s sleep. The company has prepared a video presentation as a preview to highlight the features and benefits of owning a Craftmatic Adjustable Bed, as well as to help potential customers by answering  common questions and concerns that consumers may have. Craftmatic provides delivery, in-home installation, and service with each purchase, and also assists by offering low monthly payments, in an easy budget plan that many companies cannot offer.