Outbound Call Center Featured Article

Convergys Hiring Staff for Contact Center in Clarksville, Tennessee

Convergys (News - Alert) Corporation, a global leader in relationship management, recently announced the requirement of 300 on-site employees and 75 work-at-home employees for its contact center in Clarksville, Tennessee.

 

The company invited interested candidates from throughout the Clarksville, Tennessee/Kentucky Metro Area to attend a Job Fair today. The job-seekers can also donate their blood in a blood drive conducted by American Red Cross, in association with Convergys.

 

The selected candidates will be provided comprehensive training, competitive wages plus performance incentives, and benefits including medical and dental insurance, tuition reimbursement, 401(k), and paid and unpaid time off.

 

“These positions are ideally suited to anyone who appreciates the importance of building strong customer relationships while helping to resolve a caller’s inquiries or concerns,” said David Lovely, site leader for the Convergys contact center in Clarksville, in a press release. “With gas prices on the rise, we are especially pleased to offer work-at-home positions that allow us to extend employment to qualified individuals in the Clarksville area who may find commuting to be difficult or cost prohibitive.”

 

“The Clarksville community provided overwhelming support to us after we lost our original site in the devastating floods last spring,” Lovely added. “We hope some of the attendees at the job fair will join with us in giving back to the community and supporting the American Red Cross in their important work.”

 

For full-time employment, a candidate should have solid customer service experience, strong computer/keyboarding skills, and the ability to work flexible hours. Whereas, the candidates for work-from-home jobs will require a quiet place to work inside their home, a PC that meets Convergys’ minimum standards, and high-speed Internet access. Candidates must be able to work on-site initially, and must be able to come into the contact center for equipment issues or other needs.

 

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Rahul Arora is a TMCnet contributor. He has worked as an editor and freelance writer for several reputed organizations in India. To read more of his articles, please visit his columnist page.

Edited by John Lahtinen