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Volt Consulting Group Announces Release Of Its VAST Business Intelligence Offering
Volt Consulting Group (News - Alert), provider of consulting & process mapping, workforce design & delivery, workflow automation, and managed solutions has announced the release of its new VAST business intelligence offering. The company which is recognized as a leader in the human capital business intelligence market currently provides one of the most robust human capital data warehouses.
The company’s warehouse is a comprehensive collection of normalized transactional data collected and collated from across several of its multiple human capital markets and global regions in addition to some of the most reliable sources of industry data available.
Volt Consulting Group provides its customers with support in the identification of data sources and helps them gain access to data which can be effectively utilized.
The company's expert business intelligence analysts carry out numerous comprehensive analyses to understand and comprehend customers programs. The detailed multivariate and regression analysis provides a better understanding of important business metrics of an organization. VAST BI has been developed to effectively measure the program successes of a client against the comprehensive VCG data warehouse benchmarks. This helps in providing robust decision making support.
“The VAST BI offering is unique in the market place because of the diligent effort invested into cleansing and normalizing the data at the front end of the process, the breadth of benchmarking available, and the deep analysis performed on the data to reach significant and meaningful conclusions. Standard industry offerings provide only the benchmarking and reporting without significant attention to process analysis of the data detail. This renders the results provided by the VAST offering exceedingly more relevant to VCG’s clients’ business intelligence needs. The technology aspects of VAST include a dashboard system providing users with ease of access to insightful key performance indicators (KPI) and the ability to drill down into the details of the metrics,” VCG President, Larry Kaylor said in a release.
The VAST Business Intelligence solution is capable of supporting impact analysis, providing cause-and-effect review, and helps in identifying program areas which are critical within an organization. Businesses employing the VAST BI solution can improve program areas such as bill rates, cycle times, supplier performance, and quality and compliance.
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Calvin Azuri is a contributing editor for TMCnet. To read more of Calvin’s articles, please visit his columnist page.
Edited by Stefanie Mosca

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