Outbound Call Center Featured Article

CSG Inks Agreement with Fortune 500 Companies to Keep Jobs Onshore

By Mini Swamy
TMCnet Contributor

In a bid to create jobs and keep them onshore, CSG (Culture Service Growth), which offers affordable, world-class outsourcing solutions, announced that it had agreed to provide call center outsourcing support to two more Fortune 500 companies.

On signing an agreement to that effect, Tim Montgomery, the CEO of CSG said in a press release that “adding these new Fortune 500 partners to our client list greatly increases our ability to create and keep jobs in America.”

With its proprietary model, CSG has gained a reputation for helping clients gain a competitive advantage and has adopted an 'employee driven culture' that has augmented its growth. Expansion of its San Antonio based call center enabling it to cater to current and future growth is testimony of its continued commitment to fuel onshore jobs.

The new CSG location is planning to increase its employee base by more than 300 employees. CSG's dedicated team of reputed experts has advised some of the world’s most recognized and celebrated customer care organizations.

Montgomery added, “we are very fortunate to have high caliber employees that are focused on every contact as an opportunity to create memorable service experiences.”

CSG offers affordable, world-class outsourcing solutions and its proprietary model helps organizations to increase revenue, reduce expenses and above all deliver high-quality customer experiences.

Tim Handren, CSG's President and COO noted, “We don't simply focus on the bottom line at CSG. We focus primarily on the front line, where our employees operate each and every day. The employee and family focused culture we created results in world class service for our clients, leading to growth for our employees, our clients and CSG.”

CSG is currently hiring for its San Antonio contact center. Information on current job openings can be found by visiting the company’s website.

Recently, TMCnet reported that The Workforce management Software Group Inc., and CSG announced that they had formed an alliance to deliver flexible world class customer service solutions to their respective clients.

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