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PDX and mscripts Expand Mobile Capabilities

By Raju Shanbhag
TMCnet Contributor

Allowing existing PDX Classic and Enterprise Pharmacy System (EPS) customers to easily add mobile to their customer-facing offerings, PDX has entered into a partnership with mscripts.

To improve their bin management and will-call services, the new features provide pharmacies with an outreach channel. Pharmacies can now easily identify aging prescriptions and use the mscripts mobile application to remind customers that their medications are ready for pick up, leveraging bin management notification capabilities in both the PDX Classic and EPS applications. Aimed at solving the problem of prescriptions that are not picked up and must be returned to stock, the integration between the bin management system within PDX and the mscripts mobile platform provides pharmacies with a sophisticated messaging sequence.

“We are particularly excited about this set of features because it simultaneously addresses adherence, one of the core missions of mscripts, and gives our customers a powerful tool for managing the bin aging process," said Mark Cullen, CEO of mscripts. "This system is designed to reduce carrying and restocking costs and improve the rate at which patients pick up medications.”

Leading to "an estimated 125,000 deaths and up to $300 billion dollars in healthcare costs each year, 75 percent of Americans do not take their medications as prescribed. While getting customers to pick up filled prescriptions is one big step along the way to increased compliance, regular communication to patients is a major contributor to improved adherence,” the company stated in a press release.

In July 2010, PDX and mscripts announced an integrated offering that allows PDX Pharmacy System users to communicate with their patients through a variety of mobile communication pathways using the mscripts platform. The offering, available immediately, is completely integrated with the PDX Pharmacy System, allowing PDX Pharmacy System users to make these services available to their patients on their mobile devices.