Outbound Call Center Featured Article
Voxeo Names Bob Ingalls as New CEO
Voxeo (News - Alert) is a company that been moving up the rungs of the technology sector for quite a while now, and its latest move is a bid to add a little strength to its standing. The company has announced a brand new CEO who is a veteran of the company’s little corner of the business world.
Bob Ingalls, a 33-year veteran of the telecommunications industry, has taken the helm of Voxeo.
While naming new leadership, Voxeo might have also underlined its own expertise at running its business as it will keep the old leadership on staff, ensuring that the company won’t lose any institutional memory or leadership.
Former CEO Jonathan Taylor will remain with the top rate telecommunications company as the new Chairman of the Board of Voxeo and its new subsidiary, Voxeo Labs.
Ingalls had some pretty intimate knowledge of Voxeo before he officially became the man who will see them through the next phase of the company’s growth. Ingalls served at 28 years for Verizon (News - Alert), while he was also a board advisor to Voxeo.
Ingalls last official position with Verizon, before he made the move to Voxeo, was as the company’s president for Retail Markets Group and Business Solutions Group. Ingalls had full control over growing the revenue of these departments.
“After a six-month process to identify the ideal CEO for Voxeo, we found that the perfect leader was already on our board of advisors,” said Taylor. “Bob has been a trusted advisor to Voxeo and to me personally and is a valuable addition to our team. His extensive leadership experience and proven track record of success in the telecommunications and customer service industries fits perfectly with Voxeo’s vision.”
“We’re extremely pleased to have Bob leading Voxeo through our second decade of growth and innovation.”
To find out more about Voxeo and its presentation at ITEXPO West 2012, visit the company at ITEXPO. To be held Oct. 2-5 at the Austin Convention Center in Austin, TX, ITEXPO (News - Alert) offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. Voxeo is speaking during “The SIRI Effect,” which will discuss the evolution of voice biometrics, why businesses should consider it, and how to successfully deploy a voice biometrics solution. For more information on ITEXPO click here.
Edited by Braden Becker