Outbound Call Center Featured Article
Everbridge Announces Availability of New Solutions
Everbridge, a provider of interactive communication and mass notification solutions, recently announced the availability of Mass Notification, its mass communication software, and Interactive Visibility, the first social, mobile, global communications solution platform for EMEA.
These solutions expand the reach and increase delivery of important communications by combining the capabilities of social media and mobility.
Mass Notification enables users to send notifications to individuals or groups using lists, locations and visual intelligence. This comprehensive notification system keeps everyone informed before, during and after events, whether emergency or non-emergency.
Discerning customers choose Everbridge Mass Notification for its robust analytics, GIS capabilities, flexible, customizable contact management system and a unique “globally local” approach that makes it simple to notify or manage contacts and/or manage contact data across multiple distributed data stores from a single access point.
Everbridge Interactive Visibility, on the other hand, allows decision-makers to simultaneously monitor events and communicate efficiently to designated recipients using insight gathered from multiple sources. The solution is supported by state-of-the-art security protocols, an elastic infrastructure, advanced mobility, and interactive reporting and analytics.
By providing users with simultaneous visibility and interactivity, decision-makers are able to use real-time data gathered from multiple sources to make better informed decisions and manage the lifecycle of critical incidents with increased efficiency and speed.
“While communication channels keep increasing, the ability to ensure that messages are received by intended recipients has become increasingly more complex. To improve real-time interactive communications strategies, Everbridge solutions utilize social, mobile and global capabilities to guarantee that the right message gets to the right person at the right time – all in compliance with local data protection laws,” said Imad Mouline, chief strategy officer at Everbridge. “What makes us truly unique is our ability consolidate feedback from these communications with insight gathered from social media and other external sources to provide organizations with a single, comprehensive view of any event or activity.”
“At RSA (News - Alert), we are focused on providing our clients with the industry’s foremost solutions for managing governance, risk, and compliance across the enterprise,” said Patrick N. Potter, GRC solution manager, RSA, The Security Division of EMC (News - Alert). “With Everbridge’s new solutions suite, integrated with our RSA Archer® Business Continuity Management solution, our clients now have access to a business critical communications system that is designed to combine geographic mapping with mass notification and actionable social media insight on a single platform to streamline and simplify communication during incident response.”
Edited by Braden Becker