Outbound Call Center Featured Article

MyFeePlan.com Increases Customer Service with New 24/7 Chat Access

December 20, 2012

MyFeePlan.com recently expanded its customer service reach and will now include an innovative 24/7 live chat feature. The website is a public records and customer service website that will now give users the option of visiting the website and going to the “Click Here for Live Customer Support” link, to enter an immediate chat with a customer service agent instead of having to dial in for help.

MyFeePlan.com has invested in providing high-end professional training to its representatives who will be available 24/7 to provide answers to questions and resolve issues at the earliest.

Representatives from MyFeePlan.com have been trained to answer questions and resolve a variety of different issues, such as password loss and no availability of a public record.

The training provided by MyFeePlan.com has been extensive, and required the reps to invest countless hours into transforming themselves into the best customer service agents and hit a level of quality that ensures they meet the highest market standards on customer service practices.

All agents are taught how to manage their emotions, focus on addressing the customer’s problem, not to upsell, and in the end ensure that they provide 100 percent customer satisfaction.

Keeping in mind that the holiday season is fast approaching, MyFeePlan.com has introduced a new and innovative 24/7 chat feature that will enable consumers to raise their queries even on Christmas day if required. The company is focusing on making it as easy as possible for their customers to gain access, irrespective of the day or time. 

MyFeePlan.com provides visitors with an ideal method to get access to vehicle history, warrant check, public records checks, driving records and even any potential purchase. The company assures its customers of providing both quality reports and excellent customer service so that consumers can be informed and make the best possible decision.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida.  Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

Edited by Braden Becker

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