Cognia recently unveiled a network-based recorded mobile service, Cognia Mobile. The latest service from Cognia facilitates recording on all networks and can be used across the globe, resulting in decreased expenditures.
Cognia Mobile service is ideal for financial institutions that need to record communications in order to conform to Dodd-Frank, the UK FCA and other regulators. Staff can now function from any place across the globe and still remain compliant using the Cognia mobile network. The roaming expenditures for these employees are also decreased considerably.
CAMEL is a protocol that manages network call routing for recording and other uses. As compared to other similar services, Cognia Mobile does not completely depend on CAMEL.
In a statement, Curtis Nash, CEO, Cognia, said, “Even when a user roams onto a network which is not CAMEL-enabled, the Cognia service continues to allow them to make and receive recorded calls. The customer gets the best of all worlds: compliant working anywhere, seamless user experience and reduced call charges in locations renowned for eye-watering mobile rates.”
Users of Cognia Mobile need to subscribe to a simple per-user plan in order to leverage the Cognia Cloud, a recording platform developed for altering the efficacy, ease and expense of compliance and risk operations inside both small and global firms. Cognia Cloud is a PCI (News - Alert) DSS Level 1-accredited platform and offers a solitary, protected solution for capturing and analyzing mobile voice and texts, landline, VOIP and other data communications.
The difficulties of international oversight across multiple jurisdictions are eliminated with Cognia Cloud. Cognia Cloud has presence in North and South America, Europe and Asia Pacific, thereby allowing easy management of the extremely intricate organizational structures with their different storage, routing and user access pre-requisites. The service also offers speech analytics and alerting, thereby allowing compliance teams to rapidly recognize the vital calls.
Andrew Dunn, CTO, Cognia, said, “Built as a secure, international service from day one, Cognia Cloud represents a new breed of cloud service which fully exploits a global infrastructure. Our unique architecture enables unified, flexible services on a grand scale, and advanced levels of security and resilience that banks in particular now demand.”