Industry veteran Cole Proper recently joined Center Partners, a major provider of high value contact center and web self-service solutions, as its new Vice President of Sales.
In his new role, Cole will work together with Senior VP of Sales Jim Mitchell to acquire new business and increase visibility for Center Partners.
Cole holds 14 years of experience advising mid-size to Fortune 50 companies. He also has a strong background in optimizing customer loyalty, revenue and market performance through business process outsourcing partnerships.
His vast experience will prove to be of great importance for Center Partners, who became the first ever JD Power Certified Call Center Outsourcer, in 2012.
“We are committed to providing high quality services to our blue chip clients who are working with Center Partners to promote and protect their brands in the US,” said Center Partners Senior VP of Sales Jim Mitchell, in a press stamen. “Cole’s background and experience make him an excellent addition to our team.”
Before joining Center Partners, Cole worked with AFFINA, West and Convergys (News - Alert). He has gained experience in operations, account management and new business development serving Consumer Products / Packaged Goods, Telecommunications, Publishing, Technology, Retail / e-commerce, and Media & Entertainment companies.
Officials said that academically, Cole holds a Bachelor of Science in Marketing from Illinois State University.
With 4000 employees in six locations across Colorado, Idaho and Washington, Center Partners has come a long way since its inception. The company works within multiple industries including retail, financial services, consumer electronics, telecommunications and wireless services. In another article, TMCnet reported that Center Partners has expanded its management team by appointing industry expert Monti Becker Kelly as the new VP of Strategic Client Management.