Outbound Call Center Featured Article
Thomas L. Cardella Announces Expansion and Added Jobs for Iowa Contact Center
Thomas L. Cardella & Associates will also open 30 positions for a major educational institution that will start at $14 an hour with pay increases in the first year that will take the hourly wage from $17 an hour to $20 an hour.
For more information on employment at Thomas L. Cardella & Associates, please visit www.tlcassociates.com
Founded in April of 2007, Thomas L. Cardella & Associates is ranked as one of the fastest growth contact center companies in the United States. In just 15 months, the company has successfully grown to three locations and 480 employees, strengthening the U.S. domestic contact center market, as well as the financial outlook in Coralville.
Founder of Access Direct and former Chairman and CEO of PRC, Cardella founded Access Direct in Iowa in 1995 and launched a Coralville call center in 1999. Access Direct quickly grew to 2,000 employees and brought in over $160 million in payroll from 1995-2000 to the state of Iowa. In 2000, the company was sold to IAC/InterActiveCorp.
Cardella brought to his new company not only experience in the area of customer contact centers, but also a proven ability to attract new clients and grow the base. This growth will improve the financial outlook for Thomas L. Cardella & Associates, while also providing well-paying jobs for skilled individuals in the Coralville area.
Susan J. Campbell is a contributing editor for TMCnet and has also written for eastbiz.com. To read more of Susan's articles, please visit her columnist page.