Intelliverse (News - Alert), a specialist in cloud communications solutions, has added the click-to-dial feature to its IntelliConnection sales automation solution which will enable a one-click calling capability for sales organizations to directly call from Salesforce.com (News - Alert).
The company’s solutions help companies and customers to connect optimally as they encompass business communications, social media, inside sales, lead generation / appointment setting services, conferencing, and contact center solutions.
Sean Gordon, CEO of Intelliverse said, “We developed this feature in response to an overwhelming demand from our existing customers,” said. “Click-to-Dial extends IntelliConnection’s already proven capabilities that make it easier for sales associates to instantly connect, automatically track, and therefore maximize every opportunity.”
“This competitive advantage helps transform good salespeople into great ones and ultimately helps improve the effectiveness of a company’s sales organization,” Gordon added.
The solution can integrate seamlessly with IntelliConnection and is capable of capturing, tracking and reporting all calling activity automatically within Salesforce.com. The click-to-dial feature enables organizations to make outbound phone calls for the capture of all call activity data.
Also the click-to-call feature streamlines the process of documenting each individual call. It facilitates the logging of individual calls for senior sales associates who may not make numerous calls from calling lists. They can also conveniently log their calls and leave notes.
Officials explained that sales automation which is a part of the Sales 2.0 movement helps organizations in enhancing sales effectiveness and business results as salespeople have the support of technology-based tools.
Also since the technologies implemented are mobile and cloud-based they can be accessed from anywhere. This in turn improves the efficiency and productivity of sales persons and increases lead generation and more sales.
Recently Intelliverse launched a new social media lead generation solution with several features to enhance sales automation processes. Social media has become essential for the success of any marketing campaign. Organizations looking to enhance sales turn to social media tools to spread the message to a larger group of customers and to generate leads through effective interactions.
Social media optimizes marketing campaigns as it helps spread the sales message to a larger group of customers and generates leads through effective interactions.