Outbound Call Center Featured Article
WiredContact Announces Prestige CRM Deal
September 10, 2009
, which sells Web-based customer relationship management products, has announced
that Prestige Resorts & Destinations has implemented WiredContact Enterprise as its CRM tool.
"Our existing CRM system lacked the customization and relationship management capabilities that our company needed," said Tori Trobak, director of Administration, saying that the company settled on WiredContact as a CRM platforms that could deliver what the company needed.
Trobak said the company also considered Salesforce.com (News
), but decided on WiredContact based on a three year analysis that suggests that using WiredContact will cost Prestige approximately 35 percent less than Salesforce.com.
As a result of implementing the WiredContact product, Prestige Resorts has cut sales management time by half. Prestige Resorts connects meeting and event planners to a network of destination management companies, resorts and hotels.
WiredContact Enterprise offers online and mobile CRM capabilities, and is available in a self-hosted or hosted environment, and is a division of Practical Sales Tools, Inc.
Having recognized the market need for tailoring its technology to suit sector-specific requirements, WiredContact’s Vertical Market Applications, “VMA,” have been imperative in the financial services, recruitment and education markets.David Sims is a contributing editor for TMCnet. To read more of David’s articles, please visit his columnist page. He also blogs for TMCnet here.
Edited by Kelly McGuire