Outbound Call Center Featured Article
Zain Nigeria Selects Telenity's Mobile Collect Call Application
November 12, 2009
Zain Nigeria has reportedly selected Telenity’s mobile collect call application, Canvas PayForMe, for deployment in its network.
Established in 2000, Zain (News - Alert) Nigeria is one of the fastest growing operations of Zain Group in Africa. The Nigerian operator currently covers thousands of communities across the six geopolitical zones of the country and accounts for 20 percent of Zain Group’s (News - Alert) total revenues.
In a release, Telenity officials said the company and its local partner CIS Nigeria will provide Zain Nigeria a mobile collect call system that supports 20 million subscribers.
This new win, with yet another Zain Group operation, is a joint success of the two companies and is an affirmation to their commitment to the region and their mutual customers, the release states.
Company officials said Canvas PayForMe, Mobile Collect Call Application, also known as wireless reverse charge calling, provides mobile subscribers the opportunity to make calls even if they run out of credit or have a low balance in their prepaid accounts.
Canvas PayForMe by allowing the costs of the call to be charged to the called party pending subscriber consent helps operators increase their network usage and stimulate revenue generating calls that would not have been otherwise made.
“We are proud to bring innovative mobile communication service to the vibrant and diverse Nigerian communities, even to customers across various social and economic spectrum,” said Shamel Hanafi, Zain Nigeria’s chief commercial officer, in the release.
Hanafi said that the company’s strategy has always been to deliver additional value to the customers by offering them services that truly support their lifestyles and the company is very optimistic that Telenity’s (News - Alert) mobile collect call solution will help it achieve this.
He said that the company was also impressed with the technical expertise and the local sensitivity that Telenity and CIS offered during the selection process.
“The Mobile Collect Call solution deployment in Zain Nigeria is a significant strategic achievement for Telenity and our local partner CIS as it expands further our presence in Africa,” said Ahmet Ozalp, chief executive officer at Telenity.
Ozalp said that the company continues to invest in the rapidly growing Africa and the Middle East regions, where the company is focusing on product-based solutions along with strong localized support from CIS to address the needs of our existing and future customers.
Telenity is a provider of next generation converged services and applications for communications networks.
Established in 2000, Zain (News - Alert) Nigeria is one of the fastest growing operations of Zain Group in Africa. The Nigerian operator currently covers thousands of communities across the six geopolitical zones of the country and accounts for 20 percent of Zain Group’s (News - Alert) total revenues.
In a release, Telenity officials said the company and its local partner CIS Nigeria will provide Zain Nigeria a mobile collect call system that supports 20 million subscribers.
This new win, with yet another Zain Group operation, is a joint success of the two companies and is an affirmation to their commitment to the region and their mutual customers, the release states.
Company officials said Canvas PayForMe, Mobile Collect Call Application, also known as wireless reverse charge calling, provides mobile subscribers the opportunity to make calls even if they run out of credit or have a low balance in their prepaid accounts.
Canvas PayForMe by allowing the costs of the call to be charged to the called party pending subscriber consent helps operators increase their network usage and stimulate revenue generating calls that would not have been otherwise made.
“We are proud to bring innovative mobile communication service to the vibrant and diverse Nigerian communities, even to customers across various social and economic spectrum,” said Shamel Hanafi, Zain Nigeria’s chief commercial officer, in the release.
Hanafi said that the company’s strategy has always been to deliver additional value to the customers by offering them services that truly support their lifestyles and the company is very optimistic that Telenity’s (News - Alert) mobile collect call solution will help it achieve this.
He said that the company was also impressed with the technical expertise and the local sensitivity that Telenity and CIS offered during the selection process.
“The Mobile Collect Call solution deployment in Zain Nigeria is a significant strategic achievement for Telenity and our local partner CIS as it expands further our presence in Africa,” said Ahmet Ozalp, chief executive officer at Telenity.
Ozalp said that the company continues to invest in the rapidly growing Africa and the Middle East regions, where the company is focusing on product-based solutions along with strong localized support from CIS to address the needs of our existing and future customers.
Telenity is a provider of next generation converged services and applications for communications networks.
Anil Sharma is a contributing editor for TMCnet. To read more of Anil’s articles, please visit his columnist page.
Edited by Patrick Barnard
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