Prestigious Awards Presented by Customer Interaction Solutions Magazine Since 1985

 

Norwalk, CT (November 13, 2009) Technology Marketing Corporation (TMC (News - Alert)) today announced that its Customer Interaction Solutions magazine is now accepting applications for the Silver Anniversary Top 50 Teleservices Agencies Rankings. Customer Interaction Solutions has been the premier publication in the call center, CRM and teleservices industries since 1982.

 

Customer Interaction Solutions magazine's exclusive Top 50 Teleservices Agencies Rankings recognize the top 50 largest inbound and outbound teleservices agencies, both domestic and international, as well as interactive inbound, as measured by the amount of billable teleservices minutes they have completed during the past year.

 

“The Top 50 Teleservices Agencies ranking offers the industry the most impartial and reliable ranking of teleservices firms. It is truly the benchmark for choosing large, high-capacity teleservices agencies,” said Erik Linask (News - Alert), editorial director of Customer Interaction Solutions.

 

Submitting companies will be faced with stringent criteria set by the editors of Customer Interaction Solutions. Billable minutes are required to be verified by the editors for accuracy and reliability. In addition, each agency is required to submit a letter of verification from each of its telephone service providers certifying the number of minutes for which it billed the agency during the 12-month period from Nov. 1, 2008 to Oct. 31, 2009.

 

More information and the application can be found at www.tmcnet.com/awards. The early bird deadline is Dec. 16.  The final application deadline is Jan. 7, 2010. Results will be published in the March and April 2010 issues of Customer Interaction Solutions.

 

Last year’s results for the Top 50 Teleservices Agencies Rankings Outbound results were published in the March 2009 issue of Customer Interaction Solutions magazine; the inbound and interactive inbound winners were featured in the April 2009 issue, along with the global aggregate rankings.

 

For more information, please visit www.tmcnet.com.

 

 

About Customer Interaction Solutions

Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com.  

 

About TMC

 

Technology Marketing Corporation (TMC) is a global integrated media company helping our clients build communities in print, in person and online.  TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN magazines.  TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by two million unique visitors each month on average worldwide, according to Webtrends.  TMCnet has ranked within the top 3,500 in Quantcast's (News - Alert) Top U.S. sites, placing TMCnet in the nation’s top .03 percent most visited Web sites. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO (ITEXPO (News - Alert)); 4GWE Conference and M2M Evolution (in conjunction with Crossfire Media); Digium|Asterisk World (in conjunction with Digium (News - Alert)); and Smart Grid Summit (in conjunction with Intelligent Communication Partners). For more information about TMC, visit http://tmcnet.com/.

TMC also serves technology professionals with industry-specific Web sites: IT.TMCnet.com, 4G-wirelessevolution.TMCnet.com, M2M Evolution.com, Smart-Grid.TMCnet.com, Smart Products Ecosystem, Robotics.TMCnet.com, Cable.TMCnet.com, Satellite.TMCnet.com, Green.TMCnet.com, Healthcare.TMCnet.com, and Education.TMCnet.com.  For more information about TMC, visit www.tmcnet.com.

 

 

Contact:

Jan Pierret

Marketing Manager
Tel: 203-852-6800 x228
Fax: 203-853-2845
jpierret@tmcnet.com
www.tmcnet.com