TMCnet LOGIN
Webinars
Outbound Call Center Featured Article
Customer Interaction Solutions magazine Announces 17th Annual MVP Quality Award Winners
February 19, 2010
Norwalk, CT (February 19, 2010) Technology Marketing Corporation (TMC) today announced the winners of its Customer Interaction Solutions magazine’s 17th Annual MVP (Marketing Via Phone (News - Alert)) Quality Awards. Customer Interaction Solutions has been the premier publication in the call center, CRM and teleservices industries since 1982.
Customer Interaction Solutions magazine bestows its MVP Quality Award to companies which demonstrated the utmost commitment to quality, excellence and customer service. The leading contact center industry standouts are honored with gold, silver and bronze MVP Quality Awards in various categories.
“MVP Quality Award winners have proven their sophistication of quality measures introduced to the contact center. These leading-edge companies have adopted new technologies and improved the standards for quality interaction,” said Rich Tehrani, CEO, TMC. “Each of the winning companies demonstrated a true commitment to high ethical standards, stringent policies and challenging goals.”
“It is a pleasure to honor these select companies with an MVP Quality Award,” stated Erik Linask, group editorial director, TMC. “There are countless individuals within these organizations whose combined efforts and teamwork have contributed to elevating their companies’ marketing via phone practices to the forefront of the industry. We will share some of the most compelling items on the winners' application essays with readers.”
The 17th Annual MVP Quality Award winners will be published in the February 2010 issue of Customer Interaction Solutions magazine, www.cismag.com.
For more information on TMC, please visit www.tmcnet.com.
2009 MVP Quality Awards Winners
Gold Award Winners
Cross Country Automotive Services
Medford, MA
B-to-B and B-to-C Integrated Inbound/Outbound
www.crosscountry-auto.com
InfoCision Management Corporation
Akron, OH
B-to-C Integrated Inbound/Outbound
www.infocision.com
Silver Award Winners
Hamilton Contact Center Services
Aurora, NE
B-to-C Inbound
www.hamiltontm.com
Intelenet Global Services
Mumbai, India
B-to-C Inbound/Outbound
www.intelenetglobal.com
Laurel, MD
B-to-B Outbound
www.novo1.com
Stream Global Services (formerly eTelecare Global Solutions)
Wellesley, MA
B-to-C Integrated Inbound/Outbound
www.stream.com
Synergy Solutions
Scottsdale, AZ
B-to-C Inbound
www.synergysolutionsinc.com
Thomas L. Cardella & Associates
Cedar Rapids, IA
B-to-C Inbound
www.tlcassociates.com
Bronze Award Winners
Ansafone Contact Centers
Santa Ana, CA
B-to-C Inbound
www.ansafone.com
ACCENT Marketing Services
Jeffersonville, IN
B-to-C Inbound
www.accentonline.com
Aegis Limited
Irving, TX/Mumbai, India
B-to-C Inbound
www.aegiscomgroup.com
The Connection
Burnsville, MN
B-to-C Integrated Inbound/Outbound
www.the-connection.com
PRC LLC
Plantation, FL
B-to-C Integrated Inbound/Outbound
www.prcnet.com
Singapore/Pasig City, Philippines
B-to-C Inbound
www.telusinternational.com
About Customer Interaction Solutions Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com.
About TMC
Technology Marketing Corporation (TMC) is a global integrated media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN magazines. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by two million unique visitors each month on average worldwide, according to Webtrends. TMCnet has ranked within the top 3,500 in Quantcast's (News - Alert) Top U.S. sites, placing TMCnet in the nation’s top .03% most visited Web sites. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO (ITEXPO (News - Alert)); 4GWE Conference and M2M Evolution (in conjunction with Crossfire Media); Digium|Asterisk World (in conjunction with Digium); and Smart Grid Summit (in conjunction with Intelligent Communication Partners). For more information about TMC, visit http://tmcnet.com/.
TMC also serves technology professionals with industry-specific Web sites: IT.TMCnet.com, 4G-wirelessevolution.TMCnet.com, M2M Evolution.com, Smart-Grid.TMCnet.com, Smart Products Ecosystem, Robotics.TMCnet.com, Cable.TMCnet.com, Satellite.TMCnet.com, Green.TMCnet.com, Healthcare.TMCnet.com, and Education.TMCnet.com.
For more information about TMC, visit www.tmcnet.com.
Contact:
Jan Pierret
Jan Pierret
Marketing Manager
Edited by Marisa Torrieri
More on Outbound Call Centers »
