Outbound Call Center Featured Article

InQuira Launches InQuira Sales Intel

By Raju Shanbhag
TMCnet Contributor

InQuira has recently introduced InQuira Sales Intel (News - Alert), the industry's first knowledge-powered sales enablement application. This allows the sales teams to boost lead conversion and sales productivity, states the company.

InQuira (News - Alert) provides an integrated software platform that has three core capabilities: knowledge base management (including authoring and workflow), natural language search, and advanced analytics and reporting. The company claims to understand how sales people work and consume information and delivers knowledge accordingly.

To map to an organization's existing sales processes and methodologies, InQuira Sales Intel integrates, out of the box, directly into the desktops of the most widely used CRM and sales force automation software suites -- specifically Oracle (News - Alert) and Salesforce.com. It understands how sales people work and consume information and delivers knowledge accordingly. InQuira Sales Intel proactively delivers contextual and personalized sales assets tailored to every stage of the sales process.

"Today's selling environment requires a new level of sophistication: sales cycles have become more complex; product offerings are more diverse; and distribution channels are more fragmented than ever before,' said Michael Murphy, CEO of InQuira. 'It's increasingly common in business for a small minority of the top salespeople to produce a majority of the revenue. InQuira Sales Intel arms sales teams with the best available information."

InQuira's core strengths in customer service applications is used by various companies such as Apple (News - Alert), Nokia and Yahoo. It is the natural extension of InQuira's vision to knowledge-enable the enterprise, states the company. To ensure that a company's sales force can immediately find the most current, relevant and valuable information, Sales Intel incorporates InQuira's powerful semantic search technology.

Recently, the company announced the availability of InQuira On Demand, a Software-as-a-Service (SaaS (News - Alert)) version of its popular InQuira for Web Self-Service and InQuira for Contact Centers solutions. With InQuira On Demand, enterprise customers can rapidly deploy and begin benefitting from InQuira's advanced knowledge capabilities through a subscription-based model that easily scales as needed, requiring no additional IT resources.