Outbound Call Center

The Five9 Outbound Virtual Call Center is a complete service consisting of outbound campaign management functionality. With Five9 you will use our predictive dialer to efficiently and effectively manage product campaigns, generate sales leads, process account collections, raise funds, administer research surveys, and conduct political and community initiatives.

Enjoy world-class outbound campaigns and predictive dialing for:

• Increased agent productivity by ensuring that agents only handle live calls.
• Improved sales results by dialing more numbers and contacting more live parties, resulting in more leads.
• Lower infrastructure costs by eliminating recurring T1 fees and optimizing the use of dialing resources.
• Increased business agility by scaling your operations up or down as needed, rather than settling on a fixed number of licenses.

Empower your business with a hosted call center system capable of connecting agents anywhere. Hosted call center systems require no hardware, software or infrastructure to purchase and they provide you with the full functionality and flexibility of an On-Site system. Five9's hosted call center includes everything you need to have an outbound and inbound call center today at an affordable price.

Five9’s Outbound Call Center Global Online Community is designed to enable call centers to stay up-to-date on the latest news that’s important to their business. Bookmark this site to ensure you’re on top of the latest happenings in the Outbound Call Center space.