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Steton Technology Group Introduces Update for SaaS Product
Steton Technology Group has released an update for Steton 360 Enterprise Edition, its popular Web-hosted, software-as-a-service product.
Steton 360 is used by several companies that can leverage the new capabilities to easily see and understand critical assessment and compliance information organization-wide.
This will ultimately improve brand delivery and compliance with supplier, quality, regulatory and social responsibility standards.
Steton drives operational excellence in quality, regulatory and brand delivery. It aims to help the most recognized brands in all industries achieve superior customer loyalty and investor value by providing actionable insight that drives continuous improvements in decision-making, best practices and organizational learning.
The latest release is available immediately for all Steton 360 customers, and will be delivered automatically as part of the subscription license.
Steton notes the importance of brand identity for the success for businesses that depend on compliance with critical policies and standards to ensure quality, safety and customer satisfaction.
Thanks to Steton 360, companies can accurately conduct compliance assessments for virtually any standard or program, across large and diverse enterprise operations, with ease.
Users of Steton 360 Enterprise Edition can easily conduct field assessments through the use of handheld devices like tablets and smartphones in both Internet-connected and -disconnected locations.
The company has included in its solution features such as integrated intelligent forms, corrective action management, secure communications and business intelligence reporting.
According to a release, all these features can be self-administered without additional IT cost or expertise. The update for Steton 360 Enterprise Edition also includes a new assessment quality review process.
Read a related article at TMCnet: “Providing SaaS (News
- Alert) Tools to SMBs a Strategy for Central Desktop.”
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Anuradha Shukla is a contributing editor for TMCnet. To read more of her articles, please visit her columnist page.
Edited by Tammy Wolf

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