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IntelePeer Cloud Communications Boosts Real Estate Agents' Sales
IntelePeer's (News - Alert) cloud communications services have been selected by ShowingTime for its Appointment Center. An announcement in this regard has been made by IntelePeer, Inc. at the ATA Convention and Expo 2011. ShowingTime is a technology and service provider for the real estate industry. IntelePeer is a top company in the delivery of communications via cloud-based infrastructure.
Customers of the Appointment Center are able to manage 1.5 million showings each month.
Integrating IntelePeer's Cloud Communications Services with Appointment Center will help real estate agents to schedule showings in a cost effective manner. Apart from serving more homeowners, sales will also increase. The Appointment Center is scalable with IntelePeer's cloud communications. Expensive and complex telecommunications and network infrastructure also need not be invested and managed by the company.
In a release, Michael Lane, EVP, ShowingTime said, "IntelePeer's cloud communications services allow our Appointment Center to seamlessly serve real estate agents across the country, boosting their ability to attract and serve homeowners. We are already known as a leading showing management technology provider in the real estate industry, but IntelePeer offers a critical advantage by helping us run a cost effective Appointment Center that provides practical solutions for real estate agents."
According to Lane, ShowingTime can easily integrate phone communications with personalized service. The appointment setting process will be therefore streamlined and automated.
Feature-rich, carrier-quality services over public or private IP connections are delivered by IntelePeer through its cloud-based platform. The scale of the cloud is used for the same. Over 478 million phone numbers are present in the company’s SuperRegistry directory. Billions of voice minutes every month are therefore directly transported through intelligent communications Media Peering Grid services. Real-time service availability is provided by IntelePeer's patented cloud platform. The lengthy delays associated with typical service deployments are therefore eliminated.
In a release, Margaret Norton, general manager, enterprise for IntelePeer said, "ShowingTime offers a great example of how a service provider can use our cloud communications infrastructure to create powerful services that drive revenue growth while delivering impressive value for its customers. We give providers scalable and reliable services for developing applications and communications-enabled business services that stand out in today's competitive market."
Calvin Azuri is a contributing editor for TMCnet. To read more of Calvin’s articles, please visit his columnist page.
Edited by Juliana Kenny

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