Hosted Call Center Featured Article

Alpine Access Plans to Hire 1000 Workers

By Raju Shanbhag
TMCnet Contributor

Alpine Access has announced that by the end of 2011, the company plans to hire over 1,000 work-from-home employees across the nation.

A result of ongoing demand from new and existing Alpine Access clients, these jobs will primarily focus on customer service. These open positions further illustrate the positive impact the virtual home-based call center model is having on the nation's economy. Self-starters desiring home-based employment will be the Ideal candidates for Alpine Access positions, the company stated in a press release.

“Since pioneering the virtual @home model for call centers in 1998, Alpine Access has hired thousands of Americans," said Christopher M. Carrington, President and CEO of Alpine Access in a company press release. "We are proud that our company's continuing growth and success enables us to hire even more Americans while also supporting the government's economic recovery efforts.”

Apart from strong online computer skills, Alpine Access customer care professionals have educational backgrounds, a work history that includes previous customer service related responsibilities. Prospective employees can visit the Alpine Access website at www.alpineaccess.com and click on the 'Apply' tab, to learn more about specific employment requirements or to apply for a home-based position. Alpine Access continues to transform how and where the world learns, works and lives. Apart from SaaS (News - Alert)-based e-learning capabilities, virtual workforce consulting and a virtual recruiting platform, the company’s virtual business processes include outsourced home-based contact center services and solutions.

Recently, the company registered a 77 percent increase in revenue in the first quarter of 2011 as compared to Q1 2010 – the company's second-straight quarter of more than 50 percent growth. Many factors have contributed to Alpine’s significant growth, including the company signing a multi-year contract with a major communications company, estimated to be worth $50 million over the next three years. In this period, Alpine opened a new Canadian subsidiary based in Calgary.

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