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Blue Cross and Blue Shield Selects CallidusCloud's Monaco On-Demand Solution

By Anamika Singh
TMCnet Contributor

Callidus Software (News - Alert) Inc ., a provider of sales effectiveness and cloud computing solutions, announced that Blue Cross and Blue Shield of Minnesota, a not-for-profit health company, has selected the CallidusCloud Monaco Sales Performance Management solution for its compensation and agency management systems.

"We look forward to working with the CallidusCloud Monaco solution to manage our commission and agent business," stated Michael Deffner, Director Sales Technology, Analytics and Incentives at Blue Cross and Blue Shield of Minnesota.

 "The CallidusCloud suite provides a single solution across our market segments today while maintaining future flexibility. We believe it will provide good support and service to our agents, as they work to serve our members and clients. CallidusCloud's Monaco solution will also provide process automation that will assist agent on-boarding and license updating," Deffner added.

The CallidusCloud Monaco solution includes, Agency management licenses, appointments, contracts, training; Compensation management and compensation plan modeling; Portal, reporting & analytics; Dispute resolution; Agency communicator; Quota management; and Workflow.

The suite provides pre-packaged reports and dashboards, compensation plans and coaching templates. Callidus also delivers SPMConnect platform for data CRM integration. CallidusCloud provides 24x7 system support, delivers performance scalability,  provides a security infrastructure for ensuring physical security, data encryption, and application security and protects investment with secure SAS (News - Alert) 70 II certified on demand infrastructure.

The CallidusCloud platform offers anytime, anywhere access. Sales, call center, channel partner, and back office and finance users can access the CallidusCloud applications from any computer or any device—anytime, anywhere. All that is needed is a web browser or mobile device.

 The CallidusCloud platform is a multi-tenant SaaS (News - Alert) infrastructure that includes the Hiring Cloud, the Sales Enablement Cloud, the Sales Performance Cloud, the Learning Cloud, and a best-in-class SaaS Reporting & Analytics platform.

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