Popular U.K. supermarket, Morrisons, has deployed NCR software, self-checkout (SCO) and scanner solutions throughout a new lab store in Preston, U.K.
NCR’s software platform and self-checkout solutions aim to refine the shopping experience and improving operational efficiency at Morrisons. The company’s Retalix 10 software suite has been selected by Morrisons to drive its omni-commerce approach, improving customer engagement and providing a flexible, agile platform for Morrisons to roll-out new promotions, channels and retail strategies.
Additional NCR software deployed by Morrisons includes the NCR SelfServ Checkout with the RealScan 78 Hybrid scanner and scale solution.
“Tech-savvy consumers are directly influencing the way that we interact with them, so we must respond accordingly,” said Adrian Stanbury, interim CIO at Morrisons, in a statement.
Stanbury said that the in-store experience remains important, but increasingly important is matching the variety of consumer engagement tools with the growing, always-on mobile population.
“To achieve this we required a proven technology partner with a hardware-enabled, software-driven offering that could quickly and effectively implement appropriate solutions,” he said.
Officials with NCR Corporation, a provider of consumer transaction technologies, said that the company’s solutions unify and streamline deployment and management of in-store, mobile commerce and online storefront systems. Its Retalix 10 retail platform is a uniquely powerful code base with a common data and services foundation that assures high operational efficiency.
"Business infrastructure has to be more agile and flexible to meet the ever changing demands of consumers in an omni-commerce environment," said Helen Wilde, retail business director at NCR U.K.
Wilde added that supermarkets, such as Morrisons, are growing their business by attracting new customers, getting present customers to stay longer and making their businesses more efficient.
“The engagement with Morrisons in Preston allows us to support their omni-commerce evolution today and in the years to come,” Wilde said.