NewVoiceMedia is engaged in offering cloud-based contact center and voice solutions customized for enhancing the customer experience. The company’s flagship solutions ContactWorld for Service and ContactWorld for Sales & Marketing enable the company’s clients to deliver unmatched and unique experience to their customers.
NewVoiceMedia’s elite list of customers includes QlikView, Parcelforce, SHL Group, DPD and Topcon Positioning Systems. The company offers 99.99 percent service availability and complete network security across all of its platforms.
The company has been expanding rigorously and the appointment of Tague highlights NewVoiceMedia’s extensive growth and its assurance to keep up with the needs of its growing customer base.
The new VP will engage in growing the sales organization throughout North America West and will also be involved in bringing in new customers while maintaining successful and trusted partnerships with existing customers.
“NewVoiceMedia is growing at more than twice the rate of the rapidly expanding cloud contact center market and we have doubled our number of staff over the last year to meet increased demand for our technology,” said CEO Jonathan Gale. “E.J. joining the team marks another important appointment as we continue to strengthen the business and our relationship with Salesforce. With his extensive industry expertise and leadership experience, E.J. will be invaluable in his new role with us.”
Tague brings with him his vast experience in sales both in large and start-up companies. Before joining NewVoiceMedia, Tague worked as a Director of Sales at Kontagent, previous to which he spent eight years at RightNow Technologies (News - Alert) and Oracle where he managed an enterprise team of sales representatives and regional managers.
“NewVoiceMedia’s continued product and service innovation, coupled with our strong partnership and integration with Salesforce, has enabled us to quickly expand our customer base in North America,” Tague said. “I’m very excited to be a part of an organization that is disrupting one of the biggest markets in the world, transforming the way companies do business and driving our customers’ success.”